Did you find the accommodation through a rental agent or broker? Then chances are that you have paid mediation costs. In most cases this is not allowed.
If the broker also carries out work for the landlord, he may not charge the tenant for the costs. Has the accommodation been on the broker’s website? Then he does this for the landlord and no costs may be charged to the tenant. Is the broker also the administrator? Then he works for the landlord.
Have you paid the first month rent and deposit to the broker instead of the landlord? The broker then works for the landlord. If the broker also carries out work for the landlord and you still have to pay agency fees or mediation costs, that is not allowed. You can claim the mediation costs back up to five years.
Bumarang makes it possible to directly get mediation costs back. Based on your situation Bumarang determines how much you can get.
Do you agree with Bumarang’s offer? Bumarang pays you immediately. In return Bumarang obtains the right to take legal action against the mediator. These procedures are entirely for the account and risk of Bumarang. You do not notice anything of this.
The mediation costs are reclaimed in the procedure. Bumarang hopes that the mediator will have to pay back more than the amount you received from Bumarang. The difference is the profit of Bumarang. If less comes back, this is our risk.
To make you an offer you let us know how much you have paid. This can be done via e-mail or WhatsApp: (06) 15 40 13 74.
We make an offer based on your situation. If this offer is approved by you, we will send you an electronic agreement with which you can make use of our services.
You will receive the agreement by e-mail and you can sign it online. After signing you will receive a digital copy of the agreement.
After signing, we immediately transfer the money to your account. Usually you will receive the amount the same day.
